Service Center Leader: Experience, Growth & Profit

Grease-Monkey; Kankakee (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Grease-Monkey is seeking a Center Manager in Illinois to lead daily service center operations, drive sales, and ensure exceptional customer experiences. You will balance hands-on leadership in the bay with strategic oversight of revenue, costs, safety, and talent development.

You will build a high-performing team, foster a safety-first culture, and manage relationships with local fleets and customers while maintaining strong P&L discipline.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience; automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.
• Proven track record of achieving or exceeding sales and operational KPIs.
• Experience in a high-volume, customer-facing environment (automotive, retail, restaurant, or similar).

Responsibilities

• Deliver best-in-class customer experience grounded in trust and efficiency.
• Own and manage the center’s Profit & Loss (P&L), including revenue and expenses.
• Lead and coach a high-performing service team and promote accountability.
• Ensure safety, compliance, and facility readiness across all operations.
• Build community partnerships and drive local marketing initiatives.

Skills

People leadership

P&L management

Sales & KPIs

Customer-facing

POS systems

Operations management

Problem-solving

Communication

Education

High school diploma or equivalent

Tools

POS systems

Scheduling tools

Business software

Job description

Grease-Monkey is seeking a Center Manager in Illinois to lead daily service center operations, drive sales, and ensure exceptional customer experiences. You will balance hands-on leadership in the bay with strategic oversight of revenue, costs, safety, and talent development.

You will build a high-performing team, foster a safety-first culture, and manage relationships with local fleets and customers while maintaining strong P&L discipline.