Center Manager: Drive Service Excellence & Growth

Grease-Monkey; Madison Heights (MI); Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

Grease-Monkey seeks a Center Manager to lead service center operations, drive sales, and develop a high-performing team. You balance hands-on supervision with strategic oversight of revenue, cost control, safety, and talent development.

Responsibilities include delivering a best-in-class customer experience with fleet accounts, managing P&L, scheduling, inventory, and safety compliance while building a culture of accountability and service excellence.

Qualificações

• 3+ years of people leadership experience.
• Strong understanding of P&L management, cost control, and revenue growth strategies.
• Experience in a high-volume, customer-facing environment.

Responsabilidades

• Deliver a best-in-class customer experience grounded in trust, transparency, and efficiency.
• Own and manage the center’s Profit & Loss (P&L), including revenue, labor, and operating expenses.
• Oversee daily operations including service bay efficiency, workflow, scheduling, and store readiness.
• Lead from the front—coach and develop a high-performing team of service technicians and leaders.
• Ensure safety, compliance, and facility maintenance across all operations.
• Build strong relationships within the local community to drive awareness and growth.

Conhecimentos

People leadership

P&L management

Cost control

Revenue growth

Communication

Decision-making

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Grease-Monkey seeks a Center Manager to lead service center operations, drive sales, and develop a high-performing team. You balance hands-on supervision with strategic oversight of revenue, cost control, safety, and talent development.

Responsibilities include delivering a best-in-class customer experience with fleet accounts, managing P&L, scheduling, inventory, and safety compliance while building a culture of accountability and service excellence.