Center Operations Leader: Customer Experience & Growth

Grease Monkey #843; Mansfield (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Grease Monkey #843 in Mansfield, LA seeks a Center Manager to lead a busy automotive service center, blending hands-on bay leadership with strategic oversight of revenue, costs, safety, and talent development. You’ll drive a best-in-class customer experience, manage daily operations, and ensure profitability.

You’ll build a high-performing team, train staff, handle hiring, scheduling, and safety compliance while maintaining fleet relationships and local market growth.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience.
• Automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.

Responsibilities

• Deliver exceptional customer experiences and drive sales performance.
• Own and manage the center’s P&L and daily operations.
• Lead, coach, and develop a high-performing service team.
• Ensure safety, compliance, and facility management.
• Build relationships with fleet accounts and local community.

Skills

People leadership

Communication skills

Problem-solving

Education

High school diploma or equivalent

Tools

POS systems

Scheduling tools

Standard business software

Job description

Grease Monkey #843 in Mansfield, LA seeks a Center Manager to lead a busy automotive service center, blending hands-on bay leadership with strategic oversight of revenue, costs, safety, and talent development. You’ll drive a best-in-class customer experience, manage daily operations, and ensure profitability.

You’ll build a high-performing team, train staff, handle hiring, scheduling, and safety compliance while maintaining fleet relationships and local market growth.