Service Center Lead - Fast, Quality Auto Care

FullSpeed Automotive; Fuquay-Varina (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

FullSpeed Automotive in Fuquay-Varina, NC, is seeking an Assistant Manager to support the Store Manager in running day-to-day operations. You will lead a team across service bays, front counter, and back office, delivering fast, friendly, and high-quality automotive service while ensuring safety and cleanliness.

This hands-on role develops store leadership skills, with opportunities to coach technicians and service advisors, manage scheduling, onboarding, and customer care, and drive repeat

Qualifications

• 1+ year in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills to lead a team.
• Comfortable in a fast-paced, hands-on environment including service bay work.
• Basic math and cash-handling skills; comfortable with POS and inventory systems.
• Valid driver’s license with a clean driving record.
• Ability to stand for long periods and lift up to 50 lbs as needed.
• Availability to work weekends and some holidays.

Responsibilities

• Support the Store Manager in daily operations and lead in the manager's absence.
• Coach, train, and motivate technicians and service advisors for consistent service.
• Assist with scheduling to ensure proper coverage during peak hours.
• Onboard and train new team members on procedures, POS, and customer service.
• Foster a positive, team-oriented environment reflecting company values.
• Greet customers, explain services, and promote additional services per guidelines.
• Resolve customer concerns promptly and professionally, escalating when needed.
• Manage daily store operations, cash handling, and POS transactions.
• Monitor inventory levels, place orders, and maintain shop cleanliness and safety.
• Track daily sales, productivity, and KPIs to align with store goals.

Skills

Team Leadership

Communication

Cash Handling

Retail Experience

Lift 50 lbs

Strong Interpersonal Skills

Education

High School Diploma

Tools

POS Systems

Inventory Systems

Job description

FullSpeed Automotive in Fuquay-Varina, NC, is seeking an Assistant Manager to support the Store Manager in running day-to-day operations. You will lead a team across service bays, front counter, and back office, delivering fast, friendly, and high-quality automotive service while ensuring safety and cleanliness.

This hands-on role develops store leadership skills, with opportunities to coach technicians and service advisors, manage scheduling, onboarding, and customer care, and drive repeat