Automotive Service Store Lead - Fast, Friendly, Safe

FullSpeed Automotive; Saint Augustine (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to help lead day-to-day operations across service bays, front counter, and back office. The role blends hands-on work with leadership responsibilities to ensure fast, high-quality automotive service while maintaining a safe, clean location.

You will mentor technicians and service advisors, help with scheduling, onboarding, and customer interactions, and drive store goals. This role offers growth into store leadership with a strong team culture.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using POS and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Support the Store Manager in supervising daily operations, stepping in to lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.
• Greet customers, explain services, and ensure every visit reflects the brand's commitment to speed and quality.
• Resolve customer concerns or complaints promptly and professionally, escalating when needed.
• Assist in managing daily store operations, including opening/closing procedures, cash handling, and POS transactions.

Skills

Retail leadership

Automotive service exposure

Customer-facing leadership

Education

High school diploma

Tools

POS systems

Inventory systems

Job description

FullSpeed Automotive is seeking an Assistant Manager to help lead day-to-day operations across service bays, front counter, and back office. The role blends hands-on work with leadership responsibilities to ensure fast, high-quality automotive service while maintaining a safe, clean location.

You will mentor technicians and service advisors, help with scheduling, onboarding, and customer interactions, and drive store goals. This role offers growth into store leadership with a strong team culture.