Auto Service Assistant Manager - Lead the Bay & Front Desk

Grease Monkey International; Fuquay-Varina (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

FullSpeed Automotive in Fuquay-Varina, NC is seeking an Assistant Manager who supports daily operations across bays, front counter, and back office. This hands-on role leads by example, coaching technicians and service advisors, and helps schedule staffing during peak hours to ensure fast, friendly automotive service.

You will greet customers, explain services, and recommend maintenance per manufacturer guidelines, while resolving concerns and monitoring store performance to uphold safety and

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills with the ability to lead and motivate a team.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.
• Preferred ASE certification or willingness to obtain certifications as required by brand standards.

Responsibilities

• Lead and supervise daily operations, stepping in when the manager is absent.
• Coach, train, and motivate technicians and service advisors for consistent service quality.
• Assist with scheduling to cover peak hours and busy seasons.
• Onboard and train new team members on procedures and POS systems.
• Foster a positive, team-oriented work environment reflecting company values.
• Greet customers, explain services, and recommend maintenance per guidelines.
• Resolve customer concerns promptly, escalating when needed.
• Help monitor inventory and assist with store-level KPIs and performance.
• Support compliance with safety protocols and brand standards.

Skills

Team leadership

Communication

Cash handling

Customer service

Retail/auto service experience

Education

High school diploma or equivalent

ASE certification or willingness to obtain

Tools

POS systems

Inventory systems

Job description

FullSpeed Automotive in Fuquay-Varina, NC is seeking an Assistant Manager who supports daily operations across bays, front counter, and back office. This hands-on role leads by example, coaching technicians and service advisors, and helps schedule staffing during peak hours to ensure fast, friendly automotive service.

You will greet customers, explain services, and recommend maintenance per manufacturer guidelines, while resolving concerns and monitoring store performance to uphold safety and