Automotive Service Lead – Fast, Friendly, Hands-On

FullSpeed Automotive; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in leading day-to-day operations across the service bay, front counter, and back office. This hands-on role helps ensure fast, friendly, high‑quality automotive service in a clean, safe location.

You will coach technicians and service advisors, assist with scheduling, monitor inventory, greet customers, and upsell services per guidelines.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Supervise daily operations and assist Store Manager in leadership.
• Coach, train, and motivate technicians and service advisors.
• Assist with scheduling to ensure proper coverage.
• Onboard and train new team members on service procedures and POS.
• Foster a positive team environment reflecting brand values.
• Greet customers and explain services.
• Recommend additional services based on guidelines.
• Resolve customer concerns promptly.
• Support efforts to build repeat business.
• Assist in managing daily store operations including opening/closing and cash handling.
• Monitor inventory levels and place orders.
• Ensure shop and customer areas are clean and presentable.
• Support safety protocols and company policies.
• Track daily sales, productivity, and KPIs.

Skills

Team leadership

Customer service

Cash handling

Communication

Retail experience

Licensed driver

Physical stamina

Weekend availability

Education

High school diploma or equivalent

Tools

POS system

Inventory management

Job description

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in leading day-to-day operations across the service bay, front counter, and back office. This hands-on role helps ensure fast, friendly, high‑quality automotive service in a clean, safe location.

You will coach technicians and service advisors, assist with scheduling, monitor inventory, greet customers, and upsell services per guidelines.