Service Center Assistant — LA Launch, Equity Eligible

Socket.dev; Los Angeles (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Lucid Motors is opening a brand-new Service Center in Los Angeles, expanding our service operations and inviting talented service professionals to join day one. The Service Parts Advisor role supports the busy operation, coordinating customer needs, vehicle handovers, and part deliveries with a focus on a world-class ownership experience.

As a Service Assistant, you will work with the team to handle changing workloads, assist with pre-delivery inspection, and help technicians with basic repairs

Qualifications

• 18 years of age or older.
• Basic automotive knowledge.
• Willingness to obtain forklift certification post hire.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to stand and walk for extended periods.
• Full-time, including weekends or extended hours during busy periods.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Skills

Customer service

Communication

Organization

Multitasking

Safety awareness

Job description

Lucid Motors is opening a brand-new Service Center in Los Angeles, expanding our service operations and inviting talented service professionals to join day one. The Service Parts Advisor role supports the busy operation, coordinating customer needs, vehicle handovers, and part deliveries with a focus on a world-class ownership experience.

As a Service Assistant, you will work with the team to handle changing workloads, assist with pre-delivery inspection, and help technicians with basic repairs