Service Center Appointment Specialist

Moses Auto Group; Huntington (WV); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Uncapped pay

Training pay

Medical Insurance

Paid time off

401k with company match

Employee purchase discounts

Job summary

Moses Auto Group in Huntington seeks a Customer Care Agent for Moses Honda VW. You will be the first point of contact for Customers contacting our dealership, managing inbound and outbound communications to set appointments and maintain excellent engagement with customers at the Moses Honda and Volkswagen Service Center.

The ideal candidate will have strong communication, relationship-building skills and a self-motivated approach, with a five‑day work week and comprehensive training.

Qualifications

• HS Degree, some college preferred.
• MS Office proficiency.
• Valid driver’s license.
• Initial training will be held in St. Albans.

Responsibilities

• Generate appointments and market to potential Customers via phone, text and email.
• Connect new Customers with appropriate Service team member.
• Follow up with Customers and track activity in database.

Skills

Customer service mindset

Relationship building

Self-motivated

Education

High school diploma

Tools

MS Office

Job description

Moses Auto Group in Huntington seeks a Customer Care Agent for Moses Honda VW. You will be the first point of contact for Customers contacting our dealership, managing inbound and outbound communications to set appointments and maintain excellent engagement with customers at the Moses Honda and Volkswagen Service Center.

The ideal candidate will have strong communication, relationship-building skills and a self-motivated approach, with a five‑day work week and comprehensive training.