Service Scheduling & Customer Care Specialist

Moses BMW; Huntington (VA); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Uncapped pay potential

Medical, Dental, Vision

401k with company match

Employee discounts on parts, labor and

Job summary

Moses Auto Group is seeking a Customer Care Agent for the Huntington service center. You will manage inbound/outbound communications to set appointments, nurture leads, and maintain strong customer engagement within Moses Honda VW in Huntington.

Benefits include a sign-on bonus, comprehensive training, and opportunities for advancement. Five-day weeks with a guaranteed pay plan and uncapped earnings potential are highlighted in the posting.

Qualifications

• HS Diploma (or equivalent); some college preferred.
• Strong MS Office and computer skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Generate appointments via phone, text, and email.
• Connect customers with the appropriate service team member.
• Follow up and track activity in the customer database.

Skills

Customer service

Appointment scheduling

Communication

Phone etiquette

Multitasking

Education

HS Diploma

Some college

Tools

MS Office

Job description

Moses Auto Group is seeking a Customer Care Agent for the Huntington service center. You will manage inbound/outbound communications to set appointments, nurture leads, and maintain strong customer engagement within Moses Honda VW in Huntington.

Benefits include a sign-on bonus, comprehensive training, and opportunities for advancement. Five-day weeks with a guaranteed pay plan and uncapped earnings potential are highlighted in the posting.