Billing Operations Administrator

IMAGINiT Technologies; Louisville (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

IMAGINiT Technologies, a Rand Worldwide division, seeks a Services Billing Ops Administrator in Kentucky to manage invoicing for Custom/Dedicated Training, Software Development, Support, Implementation and Consulting services. You will coordinate with the Sales Account Manager, Project Manager, Resource Management, and Finance to ensure timely and accurate billing.

The role requires strong organization, attention to detail, and the ability to juggle multiple priorities across departments.

Qualifications

• High school diploma or equivalent.
• 3+ years in professional services/consulting operations.
• 3+ years in professional service/consulting project billing operations.
• 3+ years of general accounting for a professional services/consulting organization.

Responsibilities

• Validate and invoice project billings as approved by Project Managers (including expenses).
• Assist Project Managers with PSA (milestone remediation and Q&A).
• Assist Services employees with PSA (Timecard & Expense Report remediation and Q&A).
• Work with Operations Management and Leadership on project reporting as defined by Leadership.
• Assist Operations Special Projects in processes and procedures related to services billing and time.

Skills

Microsoft Office

Self-motivation

Time management

Multitasking

Education

High School Diploma

3+ years professional services/consulting operations

3+ years professional service/consulting project billing operations

3+ years general accounting for a professional services/consulting organization

Tools

Salesforce

Mission Control software

Job description

IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use 3D technology to design, develop, and manage complex engineering projects. As a leader in the field we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever changing needs of our customers and our employees. If you are looking to make a real difference we would love to hear from you

Job Description

The Services Billing Ops Administrator is responsible for invoicing all Custom/Dedicated Training, Software Development, Support, Implementation and Consulting Services orders. Additionally, this entails acting as the liaison between the Sales Account Manager, the Project Manager, Resource Management, all Services Personnel, and Finance. This role will also be assisting the Billing Coordination Manager as needed for tasks involving Services Management, Sales, Systems Maintenance, and Finance. The position requires excellent organizational skills, attention to detail, problem solving skills, ability to juggle multiple priorities between departments, and a sense of urgency to meet customer and company demands.

Major Responsibilities/Activities

• Validate and Invoice Project billings as approved by Project Managers (including expenses)
• Assisting Project Managers with PSA (includes Milestone remediation and Q&A)
• Assisting Services employees with PSA (includes Timecard & Expense Report remediation and Q&A)
• Work with Operations Management and Leadership on project reporting as defined by Leadership
• Assist Operations Special Projects in processes and procedures related to services billing and time

Education Requirements

• High School Diploma or equivalent
• 3+ years of professional services/consulting operations
• 3+ years of professional service/consulting project billing operations
• 3+ years of general accounting for a professional services/consulting organization

Experience/Skill Requirements

• Knowledge of Microsoft Office, Salesforce, and Mission Control software
• Must be self-motivated and reliable
• Excellent organizational and time management skills
• Ability to effectively multi-task
• Able to work overtime as needed for month-end processing or periodic volume spikes in business