Services Operations Billing Administrator

Rand Worldwide Subsidiary Inc; Louisville (KY); On-site; USD 34,000 - 44,000; Full time

Job summary

Rand Worldwide Subsidiary Inc in Louisville, KY, is seeking a Services Operations Billing Administrator for a full-time clerical role. You will invoice all service orders and serve as the liaison between Sales, Project Management, Resource Management, Services personnel, and Finance.

The role also supports the Billing Coordination Manager, PSA tasks, timecards, and expense reports, with a focus on accurate processing and timely month-end closing.

Qualifications

• High School Diploma or equivalent.
• 3+ years in professional services/consulting operations.
• 3+ years in professional services/consulting project billing operations.
• 3+ years of general accounting for a professional services/consulting organization.

Responsibilities

• Invoicing all Custom/Dedicated Training, Software Development, Support, Implementation and Consulting Services orders.
• Liaise between Sales Account Manager, Project Manager, Resource Management, Services Personnel, and Finance.
• Assist Billing Coordination Manager with tasks involving Services Management, Sales, Systems Maintenance, and Finance.
• Support project reporting and PSA-related activities, timecard and expense report remediation.

Skills

Time management

Multitasking

Reliability

Overtime availability

Education

High School Diploma or equivalent

3+ years in professional services operations

3+ years in project billing operations

3+ years of general accounting

Tools

Microsoft Office

Salesforce

Mission Control

Job description

Services Operations Billing Administrator

Full Time Clerical Louisville, KY, US

$25.00 To $32.00 Hourly

Company Description

IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use 3D technology to design, develop, and manage complex engineering projects. As a leader in the field we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever changing needs of our customers and our employees. If you are looking to make a real difference we would love to hear from you

Job Description

The Services Billing Ops Administrator is responsible for invoicing all Custom/Dedicated Training, Software Development, Support, Implementation and Consulting Services orders. Additionally, this entails acting as the liaison between the Sales Account Manager, the Project Manager, Resource Management, all Services Personnel, and Finance. This role will also be assisting the Billing Coordination Manager as needed for tasks involving Services Management, Sales, Systems Maintenance, and Finance. The position requires excellent organizational skills, attention to detail, problem solving skills, ability to juggle multiple priorities between departments, and a sense of urgency to meet customer and company demands.

Major Responsibilities/Activities

• Validate and Invoice Project billings as approved by Project Managers (including expenses)
• Assisting Project Managers with PSA (includes Milestone remediation and Q&A)
• Assisting Services employees with PSA (includes Timecard & Expense Report remediation and Q&A)
• Work with Operations Management and Leadership on project reporting as defined by Leadership
• Assist Operations Special Projects in processes and procedures related to services billing and time

Education Requirements

• High School Diploma or equivalent
• 3+ years of professional services/consulting operations
• 3+ years of professional service/consulting project billing operations
• 3+ years of general accounting for a professional services/consulting organization

Experience/Skill Requirements

• Knowledge of Microsoft Office, Salesforce, and Mission Control software
• Must be self-motivated and reliable
• Excellent organizational and time management skills
• Ability to effectively multi-task
• Able to work overtime as needed for month-end processing or periodic volume spikes in business