Services Operations Billing Administrator

Rand Worldwide, Inc.; Louisville, Northern (KY, KY); Hybrid; USD 34,000 - 44,000; Full time

Job summary

Rand Worldwide, Inc. in Louisville, KY is seeking a Services Operations Billing Administrator to manage invoicing for Custom/Dedicated Training, Software Development, Support, Implementation and Consulting Services, coordinating between Sales, Project Management, Resource Management, all Services Personnel, and Finance.

The role requires strong organizational skills, attention to detail, and the ability to juggle multiple priorities while meeting customer and company demands.

Qualifications

• Excellent organizational and time management skills are essential.
• Experience with professional services/consulting operations is preferred.
• Ability to juggle multiple priorities between departments to meet deadlines.

Responsibilities

• Validate and invoice project billings approved by project managers (including expenses).
• Assist project managers with PSA (milestone remediation and Q&A).
• Assist services employees with PSA (timecard & expense report remediation and Q&A).
• Work with Operations Management and Leadership on project reporting.
• Assist Operations Special Projects in processes and procedures related to services billing and time.

Skills

Organizational skills

Attention to detail

Problem solving

Time management

Multi-tasking

Self-motivated

Reliable

Education

High School Diploma or equivalent

Tools

Microsoft Office

Salesforce

Mission Control

Job description

Services Operations Billing Administrator

Full Time Clerical Louisville, KY, US

3 days ago Requisition ID: 1126

Salary Range: $25.00 To $32.00 Hourly

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Company Description

IMAGINiT Technologies, a division ofRand Worldwide, advances the way companies use 3D technology to design, develop, and manage complex engineering projects. As a leader in the field we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever changing needs of our customers and our employees. If you are looking to make a real difference we would love to hear from you

Job Description

The Services Billing Ops Administrator is responsible for invoicing all Custom/Dedicated Training, Software Development, Support, Implementation and Consulting Services orders. Additionally, this entails acting as the liaison between the Sales Account Manager, the Project Manager, Resource Management, all Services Personnel, and Finance. This role will also be assisting the Billing Coordination Manager as needed for tasks involving Services Management, Sales, Systems Maintenance, and Finance. The position requires excellent organizational skills, attention to detail, problem solving skills, ability to juggle multiple priorities between departments, and a sense of urgency to meet customer and company demands.

Major Responsibilities/Activities

• Validate and Invoice Project billings as approved by Project Managers (including expenses)
• Assisting Project Managers with PSA (includes Milestone remediation and Q&A)
• Assisting Services employees with PSA (includes Timecard & Expense Report remediation and Q&A)
• Work with Operations Management and Leadership on project reporting as defined by Leadership
• Assist Operations Special Projects in processes and procedures related to services billing and time

Education Requirements

• High School Diploma or equivalent
• 3+ years of professional services/consulting operations
• 3+ years of professional service/consulting project billing operations
• 3+ years of general accounting for a professional services/consulting organization

Experience/Skill Requirements

• Knowledge of Microsoft Office, Salesforce, and Mission Control software
• Must be self-motivated and reliable
• Excellent organizational and time management skills
• Ability to effectively multi-task
• Able to work overtime as needed for month-end processing or periodic volume spikes in business