Administrative Professional

One Hour Heating & Air Conditioning; Nashville (TN); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Weekdays only

Part-time or full-time opportunities

Pay based on experience

Professional development opportunities

Job summary

One Hour Heating & Air Conditioning in Nashville is looking for an Administrative Professional who enjoys getting details right. You’ll support our Nashville team with customer inquiries, invoice and payment processing, data entry, and everyday office responsibilities.

Weekdays only, with part-time or full-time opportunities and pay based on experience. Ideal candidates have strong communication, meticulous records, and proficiency in Word, Excel, and Outlook; ServiceTitan familiarity is a plus.

Qualifications

• Strong attention to detail when entering information and maintaining records.
• Ability to manage priorities and own assignments from start to finish.
• Professional written and verbal communication with customers and coworkers.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Initiative to identify missing information and resolve discrepancies.
• Adaptability with consistent accuracy and follow-through.

Responsibilities

• Update company systems and keep documents organized.
• Process invoices and payments accurately and flag discrepancies.
• Answer customer questions and refer to the appropriate team member.
• Provide daily office support and adapt to changing priorities.

Skills

Attention to detail

Customer service

Time management

Communication skills

Ownership of tasks

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

ServiceTitan

Job description

Description

Keep the paperwork moving—and your weekends open. A busy HVAC office has plenty of moving parts. Customers need answers, invoices need attention, and accurate information helps everyone do their job.

We’re looking for an Administrative Professional who enjoys getting those details right. You’ll support our Nashville team with customer inquiries, invoice and payment processing, data entry, and everyday office responsibilities.

What You’ll Handle

• Records and data entry: Update company systems and keep documents organized and easy to find.
• Invoices and payments: Process paperwork accurately and flag missing or inconsistent information.
• Customer questions: Provide helpful answers and connect customers with the appropriate team member.
• Daily office support: Complete assigned tasks, keep coworkers informed, and adjust as priorities change.

Requirements

• Strong attention to detail when entering information, reviewing paperwork, and maintaining accurate customer and company records.
• Ability to manage competing priorities and take ownership of assignments from initial request through completion.
• Professional written and verbal communication skills for assisting customers, coordinating with coworkers, and providing clear updates.
• Proficiency in Microsoft Word, Excel, and Outlook for document preparation, spreadsheet updates, and email correspondence.
• Initiative to identify missing information, clarify discrepancies, and bring unresolved items to the appropriate person.
• Adaptability as office needs change, with consistent accuracy and follow-through.

Preferred Experience

Previous experience in administrative support, reception, customer service, or data entry is preferred. Familiarity with ServiceTitan and experience in the HVAC or home services industry are a plus.

What We Offer

• Weekdays only: No weekend shifts.
• Part-time or full-time opportunities.
• Pay based on experience.
• Experience supporting customer service, administrative processes, and the daily operations of an established home services company.
• A collaborative team environment with opportunities for professional development and career advancement.

Bring your organization and follow-through to our Nashville office.