Billing & Customer Admin

Creative Financial Staffing; Nashville (TN); On-site; USD 27,000 - 39,000; Full time

Job summary

Creative Financial Staffing, LLC in Nashville is seeking a detail-oriented Billing & Customer Admin professional to support daily office operations in a fast-paced construction materials environment. The role includes customer service, data entry, billing, and light accounting tasks, with a focus on accuracy and professionalism.

This full-time, onsite position offers a Monday–Friday schedule and opportunities to cross-train into additional accounting responsibilities within a collaborative team.

Qualifications

• Strong phone presence and excellent communication skills.
• Basic math skills required.
• Resourceful, coachable, and willing to learn.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Provide exceptional customer service and serve as a primary point of contact for callers.
• Capture and track labor hours accurately.
• Adjust inventory quantities and units within company systems.
• Record and reconcile gas purchases and usage quantities.
• Assist with billing and administrative functions.
• Support light accounting tasks as needed.
• Maintain accurate records and documentation.
• Collaborate with team members to ensure smooth daily operations.

Skills

Phone communication

Customer service

Attention to detail

Organizational skills

Job description

Billing & Customer Admin

Format: Fully Onsite | Nashville 37218 | Monday-Friday
Pay Range: Up to $24.00 per hour
Industry: Construction Materials

About the Opportunity – Billing & Customer Admin

Our client is seeking a detail-oriented and personable Billing & Customer Admin professional to support daily office operations in a fast-paced construction materials environment. This role is ideal for someone who enjoys customer interaction, is comfortable handling administrative and billing-related tasks, and can quickly learn new processes while maintaining accuracy and professionalism.

Why Work Here?

• Stable, full-time Monday-Friday schedule


• Opportunity to cross-train into additional accounting responsibilities


• Collaborative team environment


• Diverse role combining customer service, administration, billing, and inventory functions


• Ideal position for someone who is resourceful and enjoys working with people

Key Responsibilities – Billing & Customer Admin

• Answer incoming phone calls promptly and professionally


• Provide exceptional customer service and serve as a primary point of contact for callers


• Capture and track labor hours accurately


• Adjust inventory quantities and units within company systems


• Record and reconcile gas purchases and usage quantities


• Assist with billing and administrative functions


• Support light accounting tasks as needed


• Maintain accurate records and documentation


• Collaborate with team members to ensure smooth daily operations

Qualifications – Billing & Customer Admin

• Strong phone presence and excellent communication skills required


• Basic math skills required


• Resourceful, coachable, and willing to learn required


• Ability to quickly grasp new processes and systems required


• Professional, personable, and customer-focused demeanor required


• Strong attention to detail and organizational skills required


• Previous administrative or customer service experience preferred


• Light accounting or bookkeeping preferred


• Experience with inventory tracking, billing, or data entry is a plus


• Ability to thrive in a fast-paced office environment preferred

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