Service Billing & Dispatch Specialist

RMH Systems, Inc.; Bellevue (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

RMH Systems, Inc. is seeking a Billing and Service Coordinator to provide billing, admin, and dispatch support for the service department. The role aims to maximize efficiency of business processes aligned with the company’s objectives.

The position requires an Associate's degree or equivalent office experience, strong English communication, and proficiency in MS Office. Responsibilities include billing, data entry, coordinating with technicians, and maintaining accurate records in a fast-paced

Qualifications

• Associate's degree in Accounting or related field.
• Ability to collaborate with customers, consultants, vendors, and engineers.
• Excellent communication and strong phone skills.
• Excellent organization and attention to detail.
• Proficient in Microsoft Office, especially Word and Excel.
• Basic math skills.
• Strong typing skills.
• Must be able to read, write, and speak fluent English.

Responsibilities

• Calculate costs for services and parts to create itemized statements, bills, invoices, and other billing documents.
• Match and file paperwork, and resolve billing discrepancies.
• Contact customers to obtain, verify, and update account information.
• Assist technicians as needed.
• Assist with dispatching duties as needed.
• Act as liaison between customers, vendors, and service technicians.
• Assist with quote preparations as needed.
• Back up other inside team members when needed.
• Maintain customer and vendor files (electronic and paper).
• Facilitate the transfer of information from suppliers to end-user and/or company personnel.
• Maintain a clean work area and follow safety practices.

Skills

MS Word

MS Excel

Customer service

Communication

Attention to detail

Typing

Fluent English

Education

Associate's degree in Accounting or related field

Tools

Microsoft Office

Job description

RMH Systems, Inc. is seeking a Billing and Service Coordinator to provide billing, admin, and dispatch support for the service department. The role aims to maximize efficiency of business processes aligned with the company’s objectives.

The position requires an Associate's degree or equivalent office experience, strong English communication, and proficiency in MS Office. Responsibilities include billing, data entry, coordinating with technicians, and maintaining accurate records in a fast-paced