Service Dispatch & Billing Specialist

VIP Staffing; Albuquerque (NM); On-site; USD 27,552 - 30,307; Full time

Job summary

A staffing agency in Albuquerque is seeking a Service Coordinator/Dispatch & Billing to manage service dispatch, oversee billing processes, and support technicians. The ideal candidate will have a background in service coordination or operations support, exhibit strong communication skills, and be detail-oriented. Responsibilities include managing work orders, coordinating schedules, and ensuring documentation accuracy. This position requires someone who can work independently while providing excellent customer service.

Qualifications

• Previous experience in service coordination, dispatch, operations support or billing preferred.
• Proficiency in ERP or service management systems.
• Excellent communication and customer service skills.

Responsibilities

• Manage work order workflows to ensure service efficiency.
• Coordinate service dispatch and daily technician schedules.
• Verify warranty calls and manage submissions.

Skills

Service coordination

Dispatch operations

Billing management

Customer service

Strong organizational skills

Communication skills

Tools

ERP or service management systems

Job description

A staffing agency in Albuquerque is seeking a Service Coordinator/Dispatch & Billing to manage service dispatch, oversee billing processes, and support technicians. The ideal candidate will have a background in service coordination or operations support, exhibit strong communication skills, and be detail-oriented. Responsibilities include managing work orders, coordinating schedules, and ensuring documentation accuracy. This position requires someone who can work independently while providing excellent customer service.