Service Billing & Admin Specialist - Growth & Impact

Andy J Egan Co.; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Employer-funded insurance

PTO & holidays

401(k) match

EAP

Award recognition

Job summary

Andy J Egan Co. is seeking a motivated Service Billing Specialist / Administrative Assistant to support billing, contracts administration, and project documentation in Grand Rapids, MI.

This in-person role requires strong organizational skills and attention to detail in a fast-paced construction environment. The successful candidate will handle customer invoices, coordinate with Service Managers and technicians, and ensure accurate records and timely reporting.

Qualifications

• High school diploma or equivalent required; business or accounting education is a plus.
• Experience in construction, mechanical contracting, service operations, or a related industry is preferred.
• Experience with Sage Software is preferred but not required.

Responsibilities

• Prepare and process customer invoices accurately and timely for service and construction work.
• Communicate professionally with customers regarding billing inquiries, service requests, and project-related matters.
• Assist with the administration of contracts, subcontracts, and project documentation.
• Prepare, track, and process change orders.
• Maintain accurate records and support reporting requirements.
• Provide administrative support to Service Managers, Technicians, and project personnel.
• Collaborate with internal departments to ensure efficient workflow, project support, and customer satisfaction.

Skills

Organizational skills

Time management

Multitasking

Verbal communication

Written communication

Attention to detail

Customer service

Education

High school diploma or equivalent

Business or accounting education

Tools

Sage Software

Job description

Andy J Egan Co. is seeking a motivated Service Billing Specialist / Administrative Assistant to support billing, contracts administration, and project documentation in Grand Rapids, MI.

This in-person role requires strong organizational skills and attention to detail in a fast-paced construction environment. The successful candidate will handle customer invoices, coordinate with Service Managers and technicians, and ensure accurate records and timely reporting.