Service BDC Specialist: Paid Training & Growth

Ken Garff Automotive Group; California (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid training

Competitive compensation

$20 hourly + bonuses

401k with company match

PTO and health benefits

Employee discounts

Job summary

Lexus of Oxnard, part of Ken Garff Automotive Group, is seeking a Service BDC Representative to handle customer calls, identify concerns, and schedule service appointments.

Be part of a team that values integrity and service, maintain accurate customer records, and build lasting relationships across our dealerships.

We offer paid training, a competitive hourly wage of $20, with monthly bonuses and benefits including PTO, 401k, and health coverage.

Qualifications

• Previous inbound/outbound customer service or call center experience is a plus.
• Good computer skills and ability to manage multiple systems.

Responsibilities

• Answer customer calls promptly and professionally.
• Determine customer concerns and schedule service appointments.
• Communicate with customers to keep them informed and comfortable.

Skills

Customer service

Call center

Typing 40 wpm

Multi-tasking

Teamwork

Communication

Education

High School Diploma

Tools

CRM systems

MS Office

Job description

Lexus of Oxnard, part of Ken Garff Automotive Group, is seeking a Service BDC Representative to handle customer calls, identify concerns, and schedule service appointments.

Be part of a team that values integrity and service, maintain accurate customer records, and build lasting relationships across our dealerships.

We offer paid training, a competitive hourly wage of $20, with monthly bonuses and benefits including PTO, 401k, and health coverage.