Automotive Service BDC Specialist - Paid Training & Bonuses

Ken Garff Automotive Group; Oxnard (CA); On-site; USD 55,104,000 - 60,614,000; Full time

Benefits offered by this job

Paid training

Career growth

Competitive pay $20/hour + monthly bon

Great culture

401k with company match

Medical, Dental, Vision

AD&D and Life Insurance

Year-end bonus program

Employee discounts on vehicle purchase

Job summary

Lexus of Oxnard, part of Ken Garff Automotive Group, is seeking an Automotive Service BDC Representative. You will handle customer calls, schedule service appointments, and maintain customer records with courtesy and accuracy.

We offer paid training and real career growth, a competitive $20 hourly pay with monthly bonuses, and comprehensive benefits including 401k, medical, dental, vision, and more in a supportive team environment.

Qualifications

• Previous inbound/outbound customer service or call center experience preferred.
• Proficient with computers, able to manage multiple systems.
• Energetic, enthusiastic and team oriented; strong problem solving.
• Excellent written and verbal communication; customer focused.
• Authorized to work in the U.S.; 18+ years old.

Responsibilities

• Answer all customer calls promptly and professionally.
• Schedule service appointments based on customer needs.
• Maintain and update customer records accurately.
• Develop knowledge of dealership products and services.
• Build strong relationships to encourage repeat business.
• Uphold professionalism and integrity as part of the team.

Skills

Inbound/outbound customer service

Typing 40+ wpm

Strong communication

Team oriented

Energetic and enthusiastic

Education

High School Diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Lexus of Oxnard, part of Ken Garff Automotive Group, is seeking an Automotive Service BDC Representative. You will handle customer calls, schedule service appointments, and maintain customer records with courtesy and accuracy.

We offer paid training and real career growth, a competitive $20 hourly pay with monthly bonuses, and comprehensive benefits including 401k, medical, dental, vision, and more in a supportive team environment.