Service BDC Specialist: Drive Appointments & Client Care

Fowler Toyota Tulsa; Sperry (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

401K

Job summary

Fowler Toyota Tulsa is seeking a Service BDC Associate to act as a liaison between the dealership and customers. You will manage high volumes of inquiries via phone, email, text and chat, assist in scheduling service appointments, and maintain logs and reports daily.

The role emphasizes excellent telephone and written communication, the ability to build rapport with clients, follow instructions, and follow up with customers to maximize appointments.

Job description

Fowler Toyota Tulsa is seeking a Service BDC Associate to act as a liaison between the dealership and customers. You will manage high volumes of inquiries via phone, email, text and chat, assist in scheduling service appointments, and maintain logs and reports daily.

The role emphasizes excellent telephone and written communication, the ability to build rapport with clients, follow instructions, and follow up with customers to maximize appointments.