Service BDC Representative

Ed Voyles Automotive; Smyrna (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ed Voyles Hyundai is seeking a motivated Service BDC Representative to join their team in Smyrna, GA. In this role, you will manage customer interactions, ensuring exceptional service while handling appointments and transactions in a fast-paced environment. Join a family-owned business that values integrity and offers an engaging team atmosphere with growth opportunities.

Benefits

Supportive team environment and growth opportunities

Competitive pay and benefits

Qualifications

• Motivated, self-starter with a team-oriented mindset.
• Excellent communication and customer service skills required.
• Previous experience in a dealership, BDC, or cashier role is a plus.

Responsibilities

• Handle inbound and outbound calls to schedule and confirm service appointments.
• Deliver exceptional customer service via phone, email, and in-person.
• Support the service advisors and team with administrative tasks.

Skills

Customer Service

Attention to Detail

Communication

Multitasking

Job description

Join Our Team at Ed Voyles Hyundai – Service BDC Representative
Location: Ed Voyles Hyundai | Smyrna, GA

Are you a highly driven individual with a passion for customer service and a sharp attention to detail? Do you thrive in a fast-paced environment and enjoy being the friendly, reliable point of contact for customers? Ed Voyles Hyundai is looking for a professional and motivated Service BDC Representativeto join our growing service team.

What You’ll Do:

• Handle inbound and outbound calls to schedule and confirm service appointments

• Deliver exceptional customer service via phone, email, and in-person

• Accurately process customer payments and handle cashier duties

• Support the service advisors and team with administrative tasks

• Maintain organized records and ensure all customer interactions are documented

• Communicate effectively with customers and coworkers in a high-volume setting

What We’re Looking For:

• Motivated, self-starter with a team-oriented mindset

• Excellent communication and customer service skills

• Strong attention to detail and accuracy in processing transactions

• Ability to multitask and stay organized under pressure

• Previous experience in a dealership, BDC, or cashier role is a plus, but not required

• Must be dependable, punctual, and professional

Why Ed Voyles Hyundai?

• Family-owned, well-established automotive group

• Supportive team environment and growth opportunities

• Competitive pay and benefits

• A company that values integrity, service, and commitment to excellence

Ready to jumpstart your career in the automotive industry? Apply today and become a part of the Ed Voyles legacy!