Service BDC Representative

Ed Voyles Automotive Group; Marietta (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive group is seeking a Service BDC Representative in Marietta, GA. The role focuses on customer interaction, scheduling service appointments, and ensuring excellent service delivery. Ideal candidates are motivated individuals with strong communication skills and attention to detail, eager to thrive in a fast-paced environment.

Benefits

Competitive pay and benefits

Supportive team environment

Growth opportunities

Qualifications

• Motivated, self-starter with a team-oriented mindset.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy in processing transactions.

Responsibilities

• Handle inbound and outbound calls to schedule and confirm service appointments.
• Deliver exceptional customer service via phone, email, and in-person.
• Support service advisors and team with administrative tasks.

Skills

Customer service

Communication

Attention to detail

Multitasking

Job description

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Join Our Team at Ed Voyles Hyundai – Service BDC Representative

Location: Ed Voyles Hyundai | Smyrna, GA

Are you a highly driven individual with a passion for customer service and a sharp attention to detail? Do you thrive in a fast-paced environment and enjoy being the friendly, reliable point of contact for customers? Ed Voyles Hyundai is looking for a professional and motivated Service BDC Representative to join our growing service team.

What You’ll Do

• Handle inbound and outbound calls to schedule and confirm service appointments
• Deliver exceptional customer service via phone, email, and in-person
• Accurately process customer payments and handle cashier duties
• Support the service advisors and team with administrative tasks
• Maintain organized records and ensure all customer interactions are documented
• Communicate effectively with customers and coworkers in a high-volume setting
  
  

What We’re Looking For

• Motivated, self-starter with a team-oriented mindset
• Excellent communication and customer service skills
• Strong attention to detail and accuracy in processing transactions
• Ability to multitask and stay organized under pressure
• Previous experience in a dealership, BDC, or cashier role is a plus, but not required
• Must be dependable, punctual, and professional
  
  

Why Ed Voyles Hyundai?

• Family-owned, well-established automotive group
• Supportive team environment and growth opportunities
• Competitive pay and benefits
• A company that values integrity, service, and commitment to excellence
  
  

Ready to jumpstart your career in the automotive industry? Apply today and become a part of the Ed Voyles legacy!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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