Service BDC Coordinator — Customer Care & Scheduling

Mileone; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Employee purchase program

Training and mentoring

Job summary

Motorworld Toyota is seeking a motivated BDC Coordinator to join our service team in Wilkes-Barre, PA. This full-time role offers opportunities to grow within a collaborative, customer-focused environment.

Starting at $15.00/hour, the position emphasizes managing communications, scheduling, and cross-department coordination to ensure smooth operations and excellent customer experiences.

Qualifications

• Experience in customer service or automotive industry preferred.
• Proficiency with CRM software and basic computer skills required.
• Strong communication and organization skills expected.

Responsibilities

• Manage inbound and outbound communications with customers.
• Schedule appointments and follow up on leads.
• Collaborate with sales and service departments to ensure seamless operations.

Skills

Communication skills

Organization skills

CRM software

Tools

CRM software

Job description

Motorworld Toyota is seeking a motivated BDC Coordinator to join our service team in Wilkes-Barre, PA. This full-time role offers opportunities to grow within a collaborative, customer-focused environment.

Starting at $15.00/hour, the position emphasizes managing communications, scheduling, and cross-department coordination to ensure smooth operations and excellent customer experiences.