Service BDC Coordinator - Motorworld

Griffith Auto Group; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Training & mentoring

Employee purchase program

Support fund

Scholarship program

Employee assistance program

Job summary

MileOne Autogroup's Motorworld Toyota is seeking a motivated BDC Coordinator to join our service team. You will manage inbound and outbound communications with customers, schedule appointments, and follow up on leads to drive service growth.

Our MileOne Employee Advantage program offers health and financial benefits, training and mentoring, an Employee Purchase Program, and ongoing support. Starting at $15.00 per hour, this on-site role provides opportunities for professional development.

Qualifications

• Strong communication and organizational skills.
• Experience in customer service or the automotive industry is preferred.
• Proficiency in CRM software and basic computer skills.

Responsibilities

• Manage inbound and outbound communications with customers.
• Schedule appointments and follow up on leads.
• Collaborate with sales and service departments to ensure seamless operations.

Skills

Communication

Organizational skills

Customer service

Automotive industry

CRM software

Computer basics

Job description

Job Description

Are you passionate about customer service and automotive excellence? Motorworld Toyota is seeking a motivated BDC Coordinator to join our dynamic service team!

Experience Everything MileOne has to Offer

• Supportive Environment: Collaborate with a dedicated team in a friendly atmosphere.
• Career Growth: We prioritize professional development and advancement opportunities.
• Customer Focus: Help create exceptional experiences for our valued customers.

Starting at $15.00/Hour

Essential Duties

• Manage inbound and outbound communications with customers.
• Schedule appointments and follow up on leads.
• Collaborate with sales and service departments to ensure seamless operations.

Qualifications

• Strong communication and organizational skills.
• Experience in customer service or the automotive industry is preferred.
• Proficiency in CRM software and basic computer skills.

Our MileOne Employee Advantage

• health and financial benefits
• training and mentoring
• Employee Purchase Program
• MileOne Support Fund: by Employees, for Employees
• NextMile Scholarship Program
• Employee Assistance Program

MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.

By applying for this job, you agree to receive email and telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Certain positions require the use of mobile-based authentication to access MileOne systems, applications, or information. Employees in these positions must be able to meet MileOne's applicable technology and information security requirements, which includes access to a compatible mobile device and the use of MileOne-approved authentication or security applications.

Service

Motorworld Corporate

Zip Code 18703