Automotive Service BDC Coordinator

MileOne Autogroup; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 24,000; Full time

Job summary

Motorworld Toyota, part of MileOne Autogroup, seeks a motivated BDC Coordinator to join our service team in Wilkes-Barre, PA. This role focuses on delivering exceptional customer experiences and supporting sales and service operations.

Key duties include handling inbound and outbound calls, scheduling appointments, and following up on leads. The ideal candidate has strong communication and organizational skills and experience with CRM software.

Qualifications

• Strong communication and organizational skills.
• Experience in customer service or automotive industry preferred.
• Proficiency in CRM software and basic computer skills.

Responsibilities

• Manage inbound and outbound communications with customers.
• Schedule appointments and follow up on leads.
• Collaborate with sales and service departments to ensure seamless operations.

Skills

Communication skills

Organizational skills

Customer service

Tools

CRM software

Job description

Motorworld Toyota, part of MileOne Autogroup, seeks a motivated BDC Coordinator to join our service team in Wilkes-Barre, PA. This role focuses on delivering exceptional customer experiences and supporting sales and service operations.

Key duties include handling inbound and outbound calls, scheduling appointments, and following up on leads. The ideal candidate has strong communication and organizational skills and experience with CRM software.