Service BDC Associate — Fast-Track Training & Growth

Sonic Automotive, Inc.; Charlotte (NC); Híbrido; USD 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

HSA

401k

Paid time off

Resumo da oferta

Sonic Automotive, Inc. in Charlotte, NC is hiring a BDC Associate Fixed Ops at Town and Country Toyota. The role focuses on generating service appointments and handling internet inquiries with a strong emphasis on customer satisfaction.

The position offers hourly pay between $15 and $18 and a benefits‑rich environment within a fast-paced dealership setting. As part of a Sonic Automotive family dealership, you’ll receive comprehensive training, teamwork opportunities, and room for professional

Qualificações

• Associate-level experience in automotive BDC or call center.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.

Responsabilidades

• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate service appointments.
• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile reports and other documentation on time.
• Perform cashier duties as requested.
• Perform other duties as assigned.
• Exhibit ethical behavior and prioritize customer satisfaction.

Conhecimentos

CRM software

Communication skills

Data entry

Team player

Descrição da oferta de emprego

Sonic Automotive, Inc. in Charlotte, NC is hiring a BDC Associate Fixed Ops at Town and Country Toyota. The role focuses on generating service appointments and handling internet inquiries with a strong emphasis on customer satisfaction.

The position offers hourly pay between $15 and $18 and a benefits‑rich environment within a fast-paced dealership setting. As part of a Sonic Automotive family dealership, you’ll receive comprehensive training, teamwork opportunities, and room for professional