Service BDC Associate: Growth, Training & Benefits

Sonic Automotive, Inc.; Belmont (CA); Hybride; USD 45 000 - 60 000; Plein temps

Résumé du poste

Autobahn Motors in Belmont, CA, part of Sonic Automotive, is hiring a Service BDC Associate to generate service appointments and handle customer inquiries via the dealership’s internet channels. The role includes cashier duties and CRM data entry, with a focus on delivering a premium customer experience.

Requirements include strong interpersonal and communication skills, excellent organizational and time management abilities, and the capacity to work independently in a fast-paced environment.

Qualifications

• Authorized to work in the USA.
• Pre-employment testing including background checks, MVR, drug test, and valid driver's license.
• Excellent interpersonal and communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Preferred: experience in high-volume call center or customer service.

Responsabilités

• Generate service appointments by responding to internet inquiries.
• Handle cashier duties as part of the role.
• Enter customer data into the CRM promptly and accurately.
• Provide a premium customer experience in all interactions.
• Compile and maintain required reports and documentation.
• Learn products, services, inventory, and financing/incentives to assist customers.

Connaissances

Interpersonal skills

Communication skills

Organizational skills

Time management

Reading/comprehension

Description du poste

Autobahn Motors in Belmont, CA, part of Sonic Automotive, is hiring a Service BDC Associate to generate service appointments and handle customer inquiries via the dealership’s internet channels. The role includes cashier duties and CRM data entry, with a focus on delivering a premium customer experience.

Requirements include strong interpersonal and communication skills, excellent organizational and time management abilities, and the capacity to work independently in a fast-paced environment.