Service Assistant: Fast-Paced Vehicle Care & Experience

Lucid Motors; Houston (TX); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

Paid holidays

401(k) plan

Equity program

Job summary

Lucid Motors in Houston is seeking a Service Assistant to support day-to-day operations within the service team. You will ensure a world-class customer experience, coordinate vehicle drop-offs and loaners, and assist with in-shop tasks as needed.

The role requires the ability to handle a rapidly changing workload, strong organizational and communication skills, and a willingness to obtain forklift certification post hire.

Qualifications

• 18 years of age or older.
• Basic automotive knowledge.
• Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to stand and walk for extended periods.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Skills

Customer service

Communication

Multitasking

Organizational skills

Stand for long periods

Tools

Forklift certification

Job description

Lucid Motors in Houston is seeking a Service Assistant to support day-to-day operations within the service team. You will ensure a world-class customer experience, coordinate vehicle drop-offs and loaners, and assist with in-shop tasks as needed.

The role requires the ability to handle a rapidly changing workload, strong organizational and communication skills, and a willingness to obtain forklift certification post hire.