Service Assistant - Bobby Rahal Acura

Bobby Rahal Motorcar Co.; Mechanicsburg (Cumberland County); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Six holidays after 90 days

PTO increases after one year

Health insurance

Voluntary benefits after 30 days

401(k) with company match

On the job training

Advancement opportunities

Team Rahal appreciation events

Referral bonuses

Annual holiday parties

Excellent work-life balance

Job summary

Bobby Rahal Acura in Mechanicsburg, PA is seeking a Service Assistant to support a busy service department and help keep operations running smoothly. You will handle cashiering duties, answer phones to schedule service appointments, process warranty claims, and provide general administrative support while learning the ropes to advance toward a Service Advisor role.

Excellent communication, reliability, and a valid driver's license are valued; team culture emphasizes integrity and work-life

Qualifications

• Exceptional customer service skills.
• Strong phone and computer skills.
• Ability to spend a large part of the day seated at a desk.
• Valid driver’s license and clean driving record.
• Automotive / dealership experience preferred.

Responsibilities

• Back up service department team members with cashiering duties for invoices.
• Answer phones and help clients schedule service appointments.
• Process warranty claims and provide general administrative support.
• Opportunity to grow into a Service Advisor role.

Skills

Exceptional customer service skills

Strong phone skills

Strong computer skills

Desk work endurance

Valid driver’s license

Tools

Cashier software

Job description

Service Assistant

Bobby Rahal Acura - 6694 Carlisle Pike, Mechanicsburg PA 17050

Schedule: Monday - Friday from 7am to 4pm

Hourly Rate of Pay: $17.00

• Paid time off and six paid holidays after 90 days; PTO increases after one year of employment
• Health insurance and a wide variety of other voluntary benefits after 30 days
• 401(k) participation with company match after 6 months
• On the job training and opportunities for advancement across the Team Rahal organization
• Team member appreciation monthly events
• Team member referral bonuses
• Annual holiday parties
• Excellent work-life balance!
• Read more at https://careers.bobbyrahal.com/central/

What You'll Do

In this position, most of your day is spent backing up other team members in our busy Service department with important tasks like handling cashiering duties so clients can pay their service invoices, answering phones to help clients schedule service appointments, processing warranty claims, and providing general administrative support. This role is a great starting point for individuals wishing to eventually grow their career and become a Service Advisor.

Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.

What You'll Bring

• Exceptional customer service skills
• Strong phone and computer skills
• Ability to spend a large part of your workday seated at a desk
• Valid driver's license and clean driving record
• Automotive / dealership experience preferred