Service Support Specialist – Growth to Service Advisor

Bobby Rahal Motorcar Co.; Mechanicsburg (Cumberland County); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Six holidays after 90 days

PTO increases after one year

Health insurance

Voluntary benefits after 30 days

401(k) with company match

On the job training

Advancement opportunities

Team Rahal appreciation events

Referral bonuses

Annual holiday parties

Excellent work-life balance

Job summary

Bobby Rahal Acura in Mechanicsburg, PA is seeking a Service Assistant to support a busy service department and help keep operations running smoothly. You will handle cashiering duties, answer phones to schedule service appointments, process warranty claims, and provide general administrative support while learning the ropes to advance toward a Service Advisor role.

Excellent communication, reliability, and a valid driver's license are valued; team culture emphasizes integrity and work-life

Qualifications

• Exceptional customer service skills.
• Strong phone and computer skills.
• Ability to spend a large part of the day seated at a desk.
• Valid driver’s license and clean driving record.
• Automotive / dealership experience preferred.

Responsibilities

• Back up service department team members with cashiering duties for invoices.
• Answer phones and help clients schedule service appointments.
• Process warranty claims and provide general administrative support.
• Opportunity to grow into a Service Advisor role.

Skills

Exceptional customer service skills

Strong phone skills

Strong computer skills

Desk work endurance

Valid driver’s license

Tools

Cashier software

Job description

Bobby Rahal Acura in Mechanicsburg, PA is seeking a Service Assistant to support a busy service department and help keep operations running smoothly. You will handle cashiering duties, answer phones to schedule service appointments, process warranty claims, and provide general administrative support while learning the ropes to advance toward a Service Advisor role.

Excellent communication, reliability, and a valid driver's license are valued; team culture emphasizes integrity and work-life