Service Appointment Specialist — Evening & Weekend Scheduler

Romain Cross Pointe Auto Park; Evansville (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

Romain Cross Pointe Auto Park is seeking an individual contributor to assist customers in coordinating automotive service appointments. This role involves managing incoming calls efficiently while ensuring departmental goals are met monthly.

The ideal candidate should possess strong customer service skills, attention to detail, and a high school diploma. Prior experience with multi-line phone systems is preferred. The position requires a professional appearance and the ability to manage multitasking in a fast-paced environment.

Qualifications

• Prior professional work experience managing multi-line phone systems preferred.
• Maintain a professional and well-groomed appearance.
• Ability to work independently without constant supervision.

Responsibilities

• Assist customers with service appointments and inquiries.
• Enter appointments accurately into designated systems.
• Adhere to company guidelines and scripts.

Skills

Strong customer service orientation

Strong attention to detail

Strong verbal and written communication

Multitasking ability

Organizational skills

Education

High school diploma/equivalent

Tools

Microsoft Office

Basic office equipment (printers, copiers, etc.)

Job description

Romain Cross Pointe Auto Park is seeking an individual contributor to assist customers in coordinating automotive service appointments. This role involves managing incoming calls efficiently while ensuring departmental goals are met monthly.

The ideal candidate should possess strong customer service skills, attention to detail, and a high school diploma. Prior experience with multi-line phone systems is preferred. The position requires a professional appearance and the ability to manage multitasking in a fast-paced environment.