Service Appointment Scheduler & Customer Care

Sonic Automotive; Brentwood (TN); On-site; USD 24,796 - 27,552; Full time

Job summary

Sonic Automotive is seeking a Service Appointment Coordinator to manage and schedule service appointments at Audi of Nashville in Brentwood, TN. This role focuses on delivering an exceptional customer experience while interfacing with service, parts, and sales departments.

The ideal candidate will possess strong communication skills and the ability to work in a fast-paced environment. This position offers a competitive compensation package of $18-$20 per hour, comprehensive training, and numerous internal advancement opportunities.

Qualifications

• Excellent communication skills, both verbal and written.
• Ability to read and comprehend rules, regulations, policies and procedures.
• Experience working independently and as part of a team.

Responsibilities

• Schedule and generate appointments for clients.
• Respond to customer inquiries courteously and professionally.
• Work with service, parts, and sales for quality customer service.

Skills

Excellent verbal and written communication skills

Ability to work independently

Strong organizational and time management skills

Teamwork in a fast-paced environment

Tools

CDK

X-Time

DealerLogix

Job description

Sonic Automotive is seeking a Service Appointment Coordinator to manage and schedule service appointments at Audi of Nashville in Brentwood, TN. This role focuses on delivering an exceptional customer experience while interfacing with service, parts, and sales departments.

The ideal candidate will possess strong communication skills and the ability to work in a fast-paced environment. This position offers a competitive compensation package of $18-$20 per hour, comprehensive training, and numerous internal advancement opportunities.