Service Advisor: Customer Experience & Auto Care

Sonic Automotive, Inc.; Nashville (TN); On-site; USD 27,552 - 34,440; Full time

Job summary

Sonic Automotive, Inc. is seeking an Internal Advisor for Audi Downtown Nashville. This role involves scheduling service appointments, providing accurate cost estimates, and maintaining high customer satisfaction.

Applicants should have a high school diploma, automotive experience, and strong communication skills. The position offers an hourly wage of $20-$25. Join us to build a rewarding career in customer service within the automotive industry.

Qualifications

• Two years of experience in a dealership position.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• All applicants must be authorized to work in the USA.

Responsibilities

• Schedules service appointments and gathers customer data.
• Greets customers in a timely and friendly manner.
• Provides accurate written cost estimates for labor and parts.
• Maintains customer satisfaction index ratings.

Skills

Customer Service

Communication Skills

Vehicle Mechanical Knowledge

Education

High School Diploma or Equivalent

Tools

ASE Certification

Job description

Sonic Automotive, Inc. is seeking an Internal Advisor for Audi Downtown Nashville. This role involves scheduling service appointments, providing accurate cost estimates, and maintaining high customer satisfaction.

Applicants should have a high school diploma, automotive experience, and strong communication skills. The position offers an hourly wage of $20-$25. Join us to build a rewarding career in customer service within the automotive industry.