Service Appointment Pro: Customer-Focused Scheduling

The Lia Group; Town of Rotterdam (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Paid time off

Weekly pay

Life insurance

Vehicle purchase plan

Uniforms provided

Job summary

Lia Auto Group in Rotterdam, NY is seeking Service Appointment Coordinators to join our service team. You will help manage service appointments, answer questions about services, and support customers throughout their visits.

We value organized, self-motivated individuals with strong communication skills. Competitive benefits include medical, dental and vision coverage, 401(k) with employer match, paid time off, weekly pay, life insurance, employee vehicle purchase plans, and uniforms provided.

Qualifications

• Organized and ambitious self-starter.
• Enthusiastic personality with a professional demeanor.
• Knowledge of dealership procedures preferred, but not required.
• Ability to provide quality customer service.
• Computer literacy and basic office skills.
• Prompt and courteous communication in person and over the phone.
• Professional appearance and excellent verbal/written communication.
• Must have clean and valid driver's license.

Responsibilities

• Make outbound calls and establish follows-up with service appointments.
• Answer customer questions about service performed or products purchased or refer them to someone who can.
• Any other duties assigned by manager.

Skills

Organized

Self-starter

Enthusiastic

Customer service

Computer literacy

Professional appearance

Verbal/written communication

Driver's license

Job description

Lia Auto Group in Rotterdam, NY is seeking Service Appointment Coordinators to join our service team. You will help manage service appointments, answer questions about services, and support customers throughout their visits.

We value organized, self-motivated individuals with strong communication skills. Competitive benefits include medical, dental and vision coverage, 401(k) with employer match, paid time off, weekly pay, life insurance, employee vehicle purchase plans, and uniforms provided.