Lia Auto Group - Service Appointment Coordinator(s)

The Lia Group; Town of Rotterdam (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Paid time off

Weekly pay

Life insurance

Vehicle purchase plan

Uniforms provided

Job summary

Lia Auto Group in Rotterdam, NY is seeking Service Appointment Coordinators to join our service team. You will help manage service appointments, answer questions about services, and support customers throughout their visits.

We value organized, self-motivated individuals with strong communication skills. Competitive benefits include medical, dental and vision coverage, 401(k) with employer match, paid time off, weekly pay, life insurance, employee vehicle purchase plans, and uniforms provided.

Qualifications

• Organized and ambitious self-starter.
• Enthusiastic personality with a professional demeanor.
• Knowledge of dealership procedures preferred, but not required.
• Ability to provide quality customer service.
• Computer literacy and basic office skills.
• Prompt and courteous communication in person and over the phone.
• Professional appearance and excellent verbal/written communication.
• Must have clean and valid driver's license.

Responsibilities

• Make outbound calls and establish follows-up with service appointments.
• Answer customer questions about service performed or products purchased or refer them to someone who can.
• Any other duties assigned by manager.

Skills

Organized

Self-starter

Enthusiastic

Customer service

Computer literacy

Professional appearance

Verbal/written communication

Driver's license

Job description

Lia Auto Group is looking for Service Appointment Coordinator(s) to join our service team.

COMPENSATION RANGE:

$45k-$60k based on experience

SIGN ON BONUS:

N/A

REQUIREMENTS:

• Organized and ambitious self-starter
• Enthusiastic personality
• Knowledge of dealership procedures preferred, but not required
• Ability to provide quality customer service
• Computer literacy
• Prompt & courteous
• Professional personal appearance & excellent verbal/written communication
• Must have clean & valid driver's license

KEY RESPONSIBILITIES:

• Make outbound calls and establish follows-up with service appointments
• Answer customer questions about service performed or products purchased or refer them to someone who can
• Any other duties assigned by manager

BENEFITS:

• Medical, Dental and Vision
• 401K Plan with Employer Match
• Paid Time Off
• Paid Weekly
• An employer funded Life Insurance Plan
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms

ABOUT US:

The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY.

The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years.

With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level.

COMMUNITY:

We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.