Service Advisors

Priority Dispatch Corp.; Irving (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO & Holidays

Company Life Insurance

Health Plans

Medical, dental, vision

FSA

401(k) with match

Vehicle Discounts

Job summary

Priority Dispatch Corp. is seeking motivated Service Advisors to join our growing service center in Irving, TX. You will be the primary contact for customers, explaining maintenance and repair options and providing clear cost estimates before coordinating with technicians.

We offer a strong benefits package supporting PTO, health plans, retirement options with company match, and employee discounts on vehicles and services. Strong communication and sales skills are a must.

Qualifications

• Experience selling services in an automotive environment.
• Ability to explain maintenance options and costs clearly to customers.
• Proven customer service skills and professional communication.

Responsibilities

• Advise customers on recommended maintenance and repairs, including costs and options.
• Maintain accurate customer and vehicle records, invoices, and payments.
• Promote additional services to support department revenue goals.
• Schedule service appointments and prepare repair orders with technicians.
• Coordinate with loaner vehicles and verify insurance information.
• Provide timely service updates throughout the repair process.

Skills

Sales experience

Automotive knowledge

Verbal communication

Written communication

Customer service

Computer proficiency

Tools

CRM software

Job description

Service AdvisorsHIGH ACHIEVERS EARN HIGH REWARDS!We are excited to welcome motivated and customer-focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.Employee Benefits & Compensation Package:We are proud to offer a competitive and comprehensive benefits package, including:Paid Time Off (PTO) and Holiday PayCompany-Paid Life InsuranceHealth & Wellness PlansMedical, dental, vision, and supplemental insuranceFlexible Spending Accounts (FSA)Financial Retirement Plans WITH COMPANY MATCHING401(k) and RothEmployee vehicle and service discountsRole Responsibilities:Advise customers on recommended maintenance and repairs, including costs and service optionsMaintain accurate customer and vehicle records, invoices, payments, and warranty verificationPromote additional services and products to support service department revenue goalsSchedule service appointments and prepare detailed repair orders with techniciansVerify insurance information and coordinate loaner vehicles as neededProvide timely service updates and communication throughout the repair processEmployee Prerequisites:Flexible availability to meet business needsSales experience with automotive industry knowledgeBasic computer proficiency and ability to navigate software systemsAbility to complete onboarding in a timely mannerAbility to stand, walk, or sit for extended periods (up to 5 hours)Strong verbal and written communication skillsJob Type:Full-timeWe are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre-employment screening processes.