Service Advisors

NISSAN ARLINGTON; Arlington (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Company-Paid Life Insurance

Health & Wellness Plans

Medical, dental, vision, and FSA

401(k) and Roth with company match

Employee vehicle and service discounts

Job summary

Nissan Arlington is seeking motivated Service Advisors to be the friendly, knowledgeable face of our service center. You will guide customers through recommended maintenance, clearly outlining options and costs, and coordinate with technicians to ensure accurate, timely repair orders.

We value flexibility, strong communication, and the ability to upsell services that benefit both customers and the shop's revenue goals. Join a team that rewards high performance and customer satisfaction.

Qualifications

• Sales experience in automotive industry.
• Ability to explain maintenance costs clearly to customers.
• Proficiency navigating service software and record-keeping systems.

Responsibilities

• Advise customers on recommended maintenance and repairs, including costs and service options.
• Maintain accurate customer and vehicle records, invoices, payments, and warranty verification.
• Promote additional services and products to support service department revenue goals.
• Schedule service appointments and prepare detailed repair orders with technicians.
• Provide timely service updates and communication throughout the repair process.

Skills

Sales experience

Automotive industry knowledge

Basic computer proficiency

Job description

Service AdvisorsHIGH ACHIEVERS EARN HIGH REWARDS!We are excited to welcome motivated and customer-focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.Employee Benefits & Compensation Package:We are proud to offer a competitive and comprehensive benefits package, including:Paid Time Off (PTO) and Holiday PayCompany-Paid Life InsuranceHealth & Wellness PlansMedical, dental, vision, and supplemental insuranceFlexible Spending Accounts (FSA)Financial Retirement Plans WITH COMPANY MATCHING401(k) and RothEmployee vehicle and service discountsRole Responsibilities:Advise customers on recommended maintenance and repairs, including costs and service optionsMaintain accurate customer and vehicle records, invoices, payments, and warranty verificationPromote additional services and products to support service department revenue goalsSchedule service appointments and prepare detailed repair orders with techniciansVerify insurance information and coordinate loaner vehicles as neededProvide timely service updates and communication throughout the repair processEmployee Prerequisites:Flexible availability to meet business needsSales experience with automotive industry knowledgeBasic computer proficiency and ability to navigate software systemsAbility to complete onboarding in a timely mannerAbility to stand, walk, or sit for extended periods (up to 5 hours)Strong verbal and written communication skillsJob Type:Full-timeWe are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre-employment screening processes.