Service Advisor & Writer – Elevate Car Care

Sames Auto Group; McAllen (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance plan

401k retirement

Paid vacation/holidays

Employee vehicle purchase program

Job summary

A leading automotive company in McAllen, Texas is looking for a Service Advisor to assist customers with repair and maintenance service requests. Responsibilities include consulting customers on required services, maintaining repair records, and ensuring excellent customer relations. An ideal candidate will have at least two years of sales experience and possess strong technical knowledge along with excellent customer service skills. This position offers competitive wages and a respectful work environment.

Qualifications

• Minimum of two years sales experience preferred.
• Technical knowledge of dealership products, with estimating experience helpful.
• Ability to work well under pressure and adapt to customer needs.

Responsibilities

• Assist customers with repair and maintenance requests.
• Consult customers on needed scheduled maintenance repairs.
• Maintain and update vehicle history files.

Skills

Sales experience

Technical knowledge of products

Customer relations

Administrative skills

Education

High School diploma or equivalent

Job description

A leading automotive company in McAllen, Texas is looking for a Service Advisor to assist customers with repair and maintenance service requests. Responsibilities include consulting customers on required services, maintaining repair records, and ensuring excellent customer relations. An ideal candidate will have at least two years of sales experience and possess strong technical knowledge along with excellent customer service skills. This position offers competitive wages and a respectful work environment.