Automotive Service Advisor & Writer – Elevate Service

Darcars; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay and opportunities for bonus

Comprehensive Benefits Plan including 401k

PTO and Paid Holidays

Employee discounts on vehicle purchases, parts and service repairs

Opportunities to join community service initiatives

Job summary

A leading automotive service provider in Baltimore is seeking an Automotive Service Advisor / Writer. In this role, you will be responsible for consulting and selling warranty products and maintenance services. Key responsibilities include greeting customers, providing accurate estimates, and advising on vehicle maintenance. Ideal candidates should possess strong customer service skills and previous automotive experience. The position offers competitive pay, bonuses, and a comprehensive benefits plan, including 401k and employee discounts.

Qualifications

• Must be a minimum of eighteen years of age.
• Must have a valid driver's license.
• Ability to manage in a fast-paced work environment with limited supervision.

Responsibilities

• Greet customers and obtain vehicle information.
• Advise customers on vehicle maintenance.
• Provide estimates of repair orders.
• Establish completion times with customers.
• Maintain and schedule service appointments.
• Follow-up with customers post-service.

Skills

Customer service

Phone skills

Computer skills

Automotive Service Advisor experience

Job description

A leading automotive service provider in Baltimore is seeking an Automotive Service Advisor / Writer. In this role, you will be responsible for consulting and selling warranty products and maintenance services. Key responsibilities include greeting customers, providing accurate estimates, and advising on vehicle maintenance. Ideal candidates should possess strong customer service skills and previous automotive experience. The position offers competitive pay, bonuses, and a comprehensive benefits plan, including 401k and employee discounts.