Service Advisor - Truck & Fleet Repair Support

Fyda Freightliner Group; Columbus, West Jefferson (OH, OH); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Excellent pay based on experience

Paid time off

Paid holidays

Paid uniforms

Dental insurance

Job summary

Fyda Freightliner Columbus is seeking a detail-oriented associate to greet customers, gather billing information and coordinate repair or rental details. The role supports the dealership’s service operations and requires clear communication with customers and vendors.

You will review vehicle warranties, prepare repair orders for dispatch, and keep customers informed of repair progress. Ability to work under pressure and independently is essential, with strong organizational skills to support a

Qualifications

• Excellent verbal and written communication skills.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and composure.
• Ability to work independently and to meet deadlines.

Responsibilities

• Greet customers and obtain necessary information for billing and details of repair/rental.
• Review warranty of vehicle, generate repair order and prepare it for dispatching.
• Communicate repair progress with customer.
• Obtain authorizations for repairs.
• Assist in filling and office organization.

Skills

Verbal communication

Written communication

Deadline management

Independence

Job description

Fyda Freightliner Columbus is seeking a detail-oriented associate to greet customers, gather billing information and coordinate repair or rental details. The role supports the dealership’s service operations and requires clear communication with customers and vendors.

You will review vehicle warranties, prepare repair orders for dispatch, and keep customers informed of repair progress. Ability to work under pressure and independently is essential, with strong organizational skills to support a