Truck Service Advisor — Customer Care & Repairs

Fyda Freightliner Group; West Jefferson (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Excellent pay based on experience

Paid time off

Paid holidays

Paid uniforms

Paid hospitalization & prescription

Job summary

Fyda Freightliner Columbus is seeking a customer-focused administrative associate to greet customers, collect billing information, and document repair or rental details. You will review vehicle warranties, generate repair orders, and prep them for dispatch, while keeping customers informed of progress.

You will obtain required authorizations for repairs and assist with general office organization. Top candidates will have excellent verbal and written communication, the ability to work under

Qualifications

• Excellent verbal and written communication skills.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude.
• Ability to work independently and meet deadlines.

Responsibilities

• Greet customers and obtain necessary information for billing and details of repair/rental.
• Review warranty of vehicle, generate repair order and prepare it for dispatching.
• Communicate repair progress with customer.
• Obtain authorizations for repairs.
• Assist in filling and office organization.

Skills

Verbal communication

Written communication

Customer service

Time management

Attention to detail

Job description

Fyda Freightliner Columbus is seeking a customer-focused administrative associate to greet customers, collect billing information, and document repair or rental details. You will review vehicle warranties, generate repair orders, and prep them for dispatch, while keeping customers informed of progress.

You will obtain required authorizations for repairs and assist with general office organization. Top candidates will have excellent verbal and written communication, the ability to work under