Service Advisor - Training, Growth & Six-Figure Potential

Gossett Kia Hyundai South; Memphis (TN); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Professional training

Vacation time

401k match

Medical insurance

Dental insurance

Vision insurance

Life and disability coverage

Employee car program

Wellness program

On-site health clinic

Career advancement

Job summary

Gossett Motor Cars in Memphis, TN is seeking a Service Advisor to join our team. Our top performers earn six-figures and we offer comprehensive training and benefits.

Responsibilities include greeting customers, gathering vehicle information, reporting symptoms, estimating costs, and communicating progress and final charges to customers. We value a positive attitude and teamwork, with CSI focus and potential for advancement.

Qualifications

• Minimum 1 year experience in a service advisory role; training provided.
• Positive attitude.
• Team player.
• Sales experience is a plus.
• CSI focused.

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts; establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Skills

Customer service

Team player

Sales experience

CSI focus

Job description

Gossett Motor Cars in Memphis, TN is seeking a Service Advisor to join our team. Our top performers earn six-figures and we offer comprehensive training and benefits.

Responsibilities include greeting customers, gathering vehicle information, reporting symptoms, estimating costs, and communicating progress and final charges to customers. We value a positive attitude and teamwork, with CSI focus and potential for advancement.