Automotive Service Advisor

Gossett Kia Hyundai South; Memphis (TN); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Professional training

Vacation time

401k match

Medical insurance

Dental insurance

Vision insurance

Life and disability coverage

Employee car program

Wellness program

On-site health clinic

Career advancement

Job summary

Gossett Motor Cars in Memphis, TN is seeking a Service Advisor to join our team. Our top performers earn six-figures and we offer comprehensive training and benefits.

Responsibilities include greeting customers, gathering vehicle information, reporting symptoms, estimating costs, and communicating progress and final charges to customers. We value a positive attitude and teamwork, with CSI focus and potential for advancement.

Qualifications

• Minimum 1 year experience in a service advisory role; training provided.
• Positive attitude.
• Team player.
• Sales experience is a plus.
• CSI focused.

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts; establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Skills

Customer service

Team player

Sales experience

CSI focus

Job description

GOSSETT MOTOR CARS

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is searching for talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals who have a Can-Do attitude to achieve targeted goals. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities.

JOB SUMMARY

We are currently have openings for a Service Advisor to join our team. Our top performers earn six-figures.

Gossett Motor Cars Benefits

• Unsurpassed professional training
• Team-oriented environment
• Advancement opportunities
• Monthly guarantee while training
• Paid vacation (max 3 weeks)
• 13 New Car Brands with more to come
• 401k (company match)
• Affordable Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program
• On-site mobile health clinic

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and partsEstablish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Qualifications

• Minimum 1 year experience in a service advisory role preferred, but we will train the right candidate
• Positive attitude
• Team player
• Sales experience is a plus
• CSI focused