Service Advisor (Part time)

Benna Ford Superior; Superior (WI); On-site; USD 31,000 - 45,000; Part time

Benefits offered by this job

Health Insurance

PTO Leave

401(K)

Employee discounts

Competitive Pay

Job summary

Benna Auto Center, LLC in Superior, Wisconsin is hiring a PART TIME Chrysler Service Advisor. You will greet customers, gather vehicle information, and work with technicians to propose solutions that fit vehicle needs.

The role emphasizes accuracy in estimates, clear communication, and maintaining service standards. The position offers competitive pay, health insurance, PTO, a 401(k), and employee discounts.

Qualifications

• High school diploma or equivalent.
• Strong customer service orientation.
• Ability to problem solve quickly.
• Ability to lift 50 pounds and work on your feet for extended periods.
• Ability to work in a fast-paced environment.
• Ability to work with a team.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Explain all completed work and charges to customers.

Skills

Problem solving

Customer service

Organizational skills

Positive & energetic personality

Integrity

Teamwork

Ability to work in fast-paced env

Stamina

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Company Overview

Benna Auto Center, LLC is growing and is dedicated to providing top-notch automotive services with a focus on efficiency and customer satisfaction. Our commitment to excellence drives us to optimize our operations and ensure that our clients receive the best possible service.

Summary

We are seeking a PART TIME Chrysler Service Advisor to join our dynamic team at Benna Auto Center, LLC. In this role, you will be responsible for directly communicating with guests regarding vehicle repairs/maintenance and working with technicians to provide solutions that best suit vehicle needs. Your contributions will be vital in maintaining our high standards of service and efficiency.

Service Advisor Compensation and Benefits:

• Competitive Pay
• Employee discounts
• Health Insurance
• PTO Leave
• 401(K)

Pay:

• $27.52 an hour.

Hours of operation:

• Monday - Saturday 8:00 A.M. - 5:00 P.M.

Service Advisor Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Service Advisor Requirements:

• Ability to problem solve quickly
• Exceptional customer satisfaction
• Strong organizational skills
• Positive & energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Ability to work with a team
• Have to be able to perform well under stressful environments and handle very difficult customers.
• High school diploma or equivalent

Service Advisor Recommendations:

• Previous experience at a Chrysler dealership
• Past experience as a service advisor, assistant lane manager or service consultant
• Knowledge of automobiles

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.