Service Advisor: Paid Training & Career Growth

Walser Automotive Group; Wayzata (MN); On-site; USD 70,000 - 115,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Training (SA)

Career Growth & Advancement

Fertility & Adoption Assistance

Comprehensive Health Benefits

Life Insurance & 401(k) with Employer

Paid Clothing Program

Employee Discounts

Employee Resource Groups

Community Involvement

Employee Assistance Program (EAP)

Referral Program

Job summary

Walser Automotive Group is seeking a Service Advisor to greet customers, document vehicle details, and write repair orders in a fast-paced service department. You will explain repair scopes, estimate times and costs, and liaise between technicians and guests to set expectations.

Collaboration with advisors and techs will drive workshop efficiency and guest satisfaction. Prerequisites include a high school diploma or GED, experience in automotive retail, strong communication skills, and

Qualifications

• High School Diploma or GED required.
• Experience in automotive industry preferred.
• Strong communication and customer service skills.
• Detail-oriented and accurate with paperwork and processes.
• Experience with dealer management software is a plus.

Responsibilities

• Greet customers entering the service drive and represent the Walser brand.
• Record mileage, VIN, and write repair orders; transport vehicles as needed.
• Explain basic repairs, time estimates, and costs to customers.
• Act as liaison between technicians and customers to set expectations.
• Collaborate with service team to schedule work and ensure guest satisfaction.
• Promote dealership services and coordinate pre-delivery and after-service activity.

Skills

Customer service

Communication skills

Attention to detail

Team player

Microsoft Office

Valid driver’s license

Education

High School Diploma

GED

Tools

Tekion

Reynolds and Reynolds

Dealer Management Systems

Job description

Walser Automotive Group is seeking a Service Advisor to greet customers, document vehicle details, and write repair orders in a fast-paced service department. You will explain repair scopes, estimate times and costs, and liaise between technicians and guests to set expectations.

Collaboration with advisors and techs will drive workshop efficiency and guest satisfaction. Prerequisites include a high school diploma or GED, experience in automotive retail, strong communication skills, and