Service Advisor: Lead Sales & Customer Care

Love's Travel Stops & Country Stores Inc.; Tucumcari (NM); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Fuel Your Growth with Love's - company

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor to serve as the primary contact between customers and the sales department within our Truck Care facilities.

You will lead service centers with a mix of technical and managerial responsibilities to drive sales and customer satisfaction. Key duties include greeting customers, estimating repair costs, promoting promotions, obtaining approvals and payments, and updating customers on status while resolving

Qualifications

• 6 months in customer service or sales preferred.
• Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints and resolve concerns.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Detail-oriented

Job description

Love’s Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor to serve as the primary contact between customers and the sales department within our Truck Care facilities.

You will lead service centers with a mix of technical and managerial responsibilities to drive sales and customer satisfaction. Key duties include greeting customers, estimating repair costs, promoting promotions, obtaining approvals and payments, and updating customers on status while resolving