Service Advisor & Team Lead – Truck Care Growth

Love's Travel Stops & Country Stores Inc.; Sidney (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match

Health insurance

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor to lead interactions between customers and the sales department.

This role combines salesmanship with management responsibilities in Truck Care facilities while maintaining safety and efficiency. You will greet customers, assess service needs, provide cost estimates, and keep clients informed about status and outcomes, ensuring high satisfaction and smooth operation.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record.
• Pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints and resolve concerns.

Skills

Customer service

Sales ability

Communication

Teamwork

Multitasking

Detail oriented

Tools

None

Job description

Love's Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor to lead interactions between customers and the sales department.

This role combines salesmanship with management responsibilities in Truck Care facilities while maintaining safety and efficiency. You will greet customers, assess service needs, provide cost estimates, and keep clients informed about status and outcomes, ensuring high satisfaction and smooth operation.