Service Advisor: Lead Customer Care & Center Growth

Love's Travel Stops & Country Stores Inc.; Oklahoma; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match up to 5%

Insurance after 30 days (Medical/Dent/

Competitive pay

Career development

Quarterly bonus

Hiring immediately

Job summary

Love’s Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor who will be the main contact between customers and the sales department within our Truck Care facilities. This role blends service excellence with leadership to drive sales and center operations.

You will greet customers, document service needs, provide cost estimates, and keep customers updated on progress, while ensuring safety and quality in a fast-paced environment at our Oklahoma locations.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver’s license with clean safety record.
• Pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints and resolve concerns.

Skills

Customer service

Salesmanship

Communication

Teamwork

Interpersonal skills

Job description

Love’s Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor who will be the main contact between customers and the sales department within our Truck Care facilities. This role blends service excellence with leadership to drive sales and center operations.

You will greet customers, document service needs, provide cost estimates, and keep customers updated on progress, while ensuring safety and quality in a fast-paced environment at our Oklahoma locations.