Truck Care Service Advisor: Lead Customer Experience & Sales

Love's Travel Stops & Country Stores Inc.; Roscoe Township (IL); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Tuition assistance

Paid Time Off

Flexible scheduling

401(k) match up to 5%

Insurance: Medical/Dental/Vision

Competitive pay

Career development

Bonus program

Zusammenfassung

Love’s Travel Stops & Country Stores Inc. seeks a customer-oriented Service Advisor to be the primary contact between customers and the sales department in our Truck Care facilities. This role combines salesmanship with leadership to guide service centers and progress toward management.

Responsibilities include greeting customers, estimating repair costs, communicating status, and resolving concerns. Must have strong communication skills and a team-focused, service-oriented mindset.

Qualifikationen

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Aufgaben

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
• Handle customer complaints and resolve concerns.

Kenntnisse

Customer service

Salesmanship

Communication

Teamwork

Jobbeschreibung

Love’s Travel Stops & Country Stores Inc. seeks a customer-oriented Service Advisor to be the primary contact between customers and the sales department in our Truck Care facilities. This role combines salesmanship with leadership to guide service centers and progress toward management.

Responsibilities include greeting customers, estimating repair costs, communicating status, and resolving concerns. Must have strong communication skills and a team-focused, service-oriented mindset.